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Information Technology Questions

  1. Am I required to purchase insurance through Worth Ave. Group?
  2. Am I required to return the iPad if my child is unenrolled from the Shrewsbury Public Schools?
  3. Am I responsible for the charger, cord, and case?
  4. Are cases being provided by the District?
  5. Can I purchase insurance for a personal device through the Shrewsbury Worth Ave. Group portal?
  6. Does insurance through Worth Ave. Group cover the case?
  7. Does the insurance through Worth Ave. Group cover loss or theft?
  8. For families with multiple children, is the insurance policy cost per family or per child?
  9. If my child's iPad is being repaired, will a loaner be provided?
  10. Is Internet access on the iPads filtered outside of school?
  11. Is there a limit to the number of claims?
  12. My child lost their case, cable, charger, or iPad. How do we receive a new one?
  13. My child's iPad is broken. What now?
  14. My child's iPad only has minor damage. Do I still need to get it repaired?
  15. My family owns an iPad. Can my child use this iPad in school?
  16. What are some of the apps being used in the grade 3 and 4 1:2 iPad program?
  17. What does insurance through Worth Ave. Group cover?
  18. What is the cost of coverage through Worth Ave. Group?
  19. What is the replacement cost of an iPad?
  20. Will my child's iPad have the App Store open during the summer?

Am I required to purchase insurance through Worth Ave. Group?

No, however, if your child’s iPad breaks, you will be required to reimburse the District for repair costs. The District uses Apple's direct repair/replacement services. The most common cost for a typical glass breakage ranges from $236.55 to $284.05. If the iPad requires replacement, you must reimburse the District for the replacement cost rather than purchase the replacement directly, as family-purchased iPads cannot be fully managed in our system. If you elect to use another insurer, please be sure that the insurer will provide funds to reimburse the district for repair or replacement and not direct device repair or replacement. Devices not purchased directly by the district cannot be used in the program due to the need to immediately "supervise" the devices for management.

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Am I required to return the iPad if my child is unenrolled from the Shrewsbury Public Schools?

Yes. The iPad and its case, charger, and charging cable are the property of the Shrewsbury Public Schools, and must be returned upon withdrawal.

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Am I responsible for the charger, cord, and case?

Yes, if there is damage to the charger, cord, or case, families must reimburse the District for the replacement cost of those items.

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Are cases being provided by the District?

Yes. Grade 5 students are issued Brenthaven Edge Folio II cases. Grade 6 students are issued Brenthaven Edge Folio cases. Grade 7-8 students are now issued Brenthaven BX2 Edge cases. Grade 9 students are issued Logitech Rugged Combo 2 keyboard cases. Grade 10 students are issued Logitech Rugged Combo keyboard cases. Grade 11-12 students are issued Zagg Rugged Book cases.

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Can I purchase insurance for a personal device through the Shrewsbury Worth Ave. Group portal?

No, the Shrewsbury Worth Ave. Group portal is only for District-owned iPads.

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Does insurance through Worth Ave. Group cover the case?

No, the insurance does not cover the case.

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Does the insurance through Worth Ave. Group cover loss or theft?

Theft is covered (a police report is required for theft claims). Loss is not covered.

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For families with multiple children, is the insurance policy cost per family or per child?

The insurance policy cost is per iPad.

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If my child's iPad is being repaired, will a loaner be provided?

Students will be issued a replacement iPad upon breakage. This iPad will become the student's assigned iPad moving forward. The broken iPad will be sent to Apple for repair/replacement, and the iPad returned will be placed into District inventory.

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Is Internet access on the iPads filtered outside of school?

For Oak and Sherwood students, Internet access is filtered using Apple's built-in "Limit Adult Content" filters, in any location. For High School students, the District only filters the Internet access of the iPads while they are on District-controlled networks. Families can choose to set up Internet filtering for their home networks if desired. Information on this process can generally be obtained from the provider of your home router. Please see this page for additional information.

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Is there a limit to the number of claims?

There is no limit to the number of claims per policy period.

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My child lost their case, cable, charger, or iPad. How do we receive a new one?

Please see this page for information regarding replacement of lost or damaged items.

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My child's iPad is broken. What now?

Please visit our iPad Damages & Repairs page for further information.

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My child's iPad only has minor damage. Do I still need to get it repaired?

For safety reasons, all glass damage must be repaired. iPads with damaged glass will not be allowed to be used in school. Additionally, in order to protect the taxpayers' investment in the equipment and to be fair to subsequent recipients of an iPad, the District reserves the right to require that any damage to an iPad be repaired, regardless of whether it affects functionality.

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My family owns an iPad. Can my child use this iPad in school?

No. Only district-owned iPads are allowed to be used in school, due to the additional management capabilities Apple offers for iPads that are owned by the district.

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What are some of the apps being used in the grade 3 and 4 1:2 iPad program?

Apps being used in the grade 3 and 4 1:2 iPad program include the following:

  • Google Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • iBooks
  • Schoology app and Schoology web clip
  • Pages 
  • Numbers
  • Keynote
  • iMovie
  • Garageband
  • Book Creator
  • Explain Everything 
  • Notes
  • Seesaw
  • Kiddle 
  • Lightbot Hour
  • Moana Hour of Code 
  • Tap Typing
     
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What does insurance through Worth Ave. Group cover?

The policy covers accidental damage, liquid submersion, cracked screen, liquid spills, theft, burglary, robbery, fire, flood damage, natural disaster, power surge due to lightning, and vandalism.

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What is the cost of coverage through Worth Ave. Group?

The premium for a Worth Ave. Group policy is $36 per year. Please see this page for details on what is included with each plan.

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What is the replacement cost of an iPad?

Please see our Replacement Costs page for detailed information on iPad replacement costs. 

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Will my child's iPad have the App Store open during the summer?

The App Store will be open for students entering grades 7-12 during the summer.

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