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IPAD DAMAGES & REPAIRS

Damage to district-owned iPads must be repaired. Similar to how students and their families are responsible for textbooks or other equipment issued to the student, families are responsible for protecting the iPad and are liable for any and all damage to the device, accidental or otherwise. Intentional damage to an iPad by another student is the responsibility of the family of the student causing the damage. For Oak & Sherwood: All iPad damage must be reported to the student’s teacher as soon as possible. For SHS: All iPad damage must be reported by students to the Student Innovation Team helpdesk via email as soon as possible. 

All repairs must be handled by the District. Upon completion of the repair, if a family has not purchased the optional third-party iPad insurance being referred by the District, the District will invoice the family for the cost of the repair.

If the iPad requires replacement, the family must reimburse the District for the replacement cost rather than purchase the replacement directly, as family-purchased iPads cannot be fully managed in our system.

iPads are required to remain in district-issued cases. For safety reasons, all glass damage must be repaired. iPads with damaged glass will not be allowed to be used in school. Staff members who notice damaged glass will report the student’s name to the homeroom teacher or administrator who will then remove the iPad from use and notify the IT Department. The District reserves the right to require that any damage to an iPad be repaired, regardless of whether it affects functionality. If there is damage to, loss, or theft of the case, charger or cord, families must reimburse the District for the replacement cost of those items.

If a loaner iPad is damaged, the family will be invoiced for the cost of any repairs to the loaner (or replacement cost if the device is not repairable).